Article 1 [Purpose]
These Terms and Conditions are for the use of the GameN Cash in order to use the services of various paid contents provided through the Internet Game Service and GameN(www.gamen.com) of Human Works Co., Ltd. (hereinafter referred to as the Company) And procedures to be followed.
Article 2 [Effect and Change of Terms]
- ① The contents of these Terms and Conditions shall be notified on the homepage and service screen, or notified to members by e-mail or other methods.
- ② 'Company' can reasonably change the contents of this Agreement, if there is any reason for such change.
- ③ The matters not specified in these Terms and Conditions are subject to the provisions of the Telecommunications Basic Act, Telecommunications Business Act, Promotion of Information and Communication Network Utilization Act, and other related laws and regulations.
- ④ Changes to important regulations relating to the rights or obligations of the customer shall take effect on the date of seven ( 7 ) days after being posted online.
Article 3 [Definition of Terms]
- ① 'GameN Cash' is the company's "electronic money" that is used in the same way as cash. It is easy to charge and is used for company's games and various paid contents.
- ② 'GameN Cash' is a virtual currency purchased by a member to use paid content provided by a company. One won is equivalent to one won in cash.
- ③ 'Charge' refers to purchasing 'GameN Cash' for a certain amount of money through payment means such as mobile phone payment, credit card, and bank transfer payment. At this time, the "GameN Cash" you purchased will be stored in the "GameN" account.
Article 4 [Charging of GameN Cash]
- ① In the game, you need to have a 'GameN' account to charge Cash.
- ② In the game, you can charge the cash through the payment method provided by the company, such as credit card, mobile phone payment, and bank transfer.
- ③ In the game, you can charge the Cash by 1,000 won / 3,000 won / 5,000 won / 10,000 won / 20,000 won / 30,000 won / 50,000 won. Different payment methods may have different charging units.
- ④ If the customer is under 19 years of age, they may use the service after they have confirmed the agreement of the legal representative and can charge up to 70,000 won per month. Separately, there may be a usage limit on the individual assignment means itself.
- ⑤ If a minor under 19 years old is charging the GameN Cash, he / she must obtain the consent of the legal representative.
- ⑥ In order to agree to the payment of the minor under Paragraph ⑤, the legal representative may choose one of the methods of "Mobile Phone Certification / i-Pin Certification" according to the Company's guidance. After the legal representative's consent is completed, we will notify you of the payment agreement and its history via email.
- ⑦ For the period of validity of the agreement under paragraph (6), the legal representative of the minor shall be allowed to choose between the valid period of "(1) month / (6) months / (1) year / (3) years / (5) years" If you do not have a legal representative's consent to withdraw your consent, you will be automatically notified of the expiration of the consent period on the same terms by e-mail to the legal representative 30 days before / after the expiration date of the selected consent It's possible. But, if the legal representative chooses one month for the period of validity of the agreement, the company will notify the legal representative ( 7 ) days before or after the validity period of the agreement expires.
Article 5 [Approval for GameN Cash Payment]
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① The Company may not approve applications for use under the following subsections, or may revoke such approvals later.
- 1. If you do not pay the fee or can not confirm the payer.
- 2. If a minor under the age of 19 has applied without the consent of the legal representative.
- 3. If it is determined that the application cannot be approved due to reasons other than the applicant's use.
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② The Company may limit the approval until the reasons for the approval of the application for use are resolved, provided that each of the following items applies:
- 1. When it is judged that the service is insufficient to provide satisfactory service.
- 2. If a service failure occurs
Article 6 [Use of GameN Cash]
- ① GameN Cash is used to pay for company's game and paid contents usage fee.
- ② In case the contents are damaged or deleted due to serious defects in the company game service, the game can be rewarded by recharging the Game angel Cash or restoring the contents according to the judgment of the company.
- ③ There is no interest income on the Cash balance.
Article 7 [Destruction of GameN Cash]
Article 64 of the Commercial Code of Commerce If the game has not been used for 60 months from the last date of use of the GameN Cash service based on the statute of limitations, the remaining GameN Cash will be automatically destroyed.
Article 8 [Refunds of GameN Cash]
- ① If a member requests a cash refund for a game, the GameN Cash can be refunded according to legitimate procedures.
- ② It will be refunded after deducting 10% commission from the cash balance. (If the cash balance is less than 10,000 won, the 1,000 won refund fee will be deducted.) If the cash balance is less than 1,000 won, No refunds available.
- ③ No refunds can be given to the cash that the member paid free of charge, including the event goods and the gift cash.
- ④ You may not refund the game if it is determined that you have acted in a serious manner to the operation of the game such as serious illegal act against various laws or in-game fraud or repeated bug abuse.
- ⑤ If the following clause is applicable, the Company shall refund the entire amount of cash for the game paid by the member. Refunds under the provisions of this paragraph shall be made within (3) business days of the date of the obligation to refund.
- 1. In the event that a member pays a fee, the company will only refund the amount paid in error.
- 2. Failure to use the Service due to reasons of the Company's failure, even though the service has been impaired or the minimum technical specifications provided by the Company have been met.
- 3. If the service purchased by the member is not provided.
- 4. If the service provided is different or markedly different from the display, advertisement, etc.
- 5. If it is impossible to use the service normally due to a defect in the service provided.
- ⑥ The refund will be made by the member in case of the refund due to the member's fault.
Article 9 [Withdrawal of subscription for purchase of paid items]
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① Members can withdraw subscription within 30 days if they are served differently from content after purchasing paid items. However, some paid services, such as paid services that have been received from the company or third parties and paid services that have already been used or used at the time of the cancellation of subscription, are prohibited under Article 17, Paragraph 2 of the Consumer Protection Act, The withdrawal may be restricted in accordance with Article 27.
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② In accordance with the Consumer Protection Act for e-commerce etc., refunds may be restricted for the following services by type of service.
- 1. Subscription service that can be used at the same time as purchasing, such as premium, automatic payment (monthly fee).
- 2. Quantitative service that can use the service until the appointed time is expired
- 3. Permanent items that can be used unlimited within the period
- 4. Service in which items are counted and items are used or a certain range is paid out.
- 5. Capsule type item which is used immediately after purchase and probability type item whose utility is decided by opening act
- 6. Demonstration items such as avatar items to check the dressing results when purchased
- 7. You have used the supplemental benefits that were provided if you purchased the service for which the supplemental benefit was provided.
- 8. Using some or all of the items included in the packaged item
- 9. Free-charged Cash and Items by winning or participating in the event
- 10. Free-charged Cash by purchasing Avatar or other items.
- 11. Illegally charged Cash and items such as payment frauds
- 12. Unusually charged Cash and items due to bugs, system failure, etc.
- 13. Cash and items provided through events to third parties affiliated with the Company, etc. Cache and items subject to refunds as set forth in these, or other terms of service or individual terms of service
Article 10 [Protection of personal information]
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① The Company shall use the information of the member related to the game cache service only for the purpose of providing the service under this contract and shall not disclose or distribute it to a third party without prior consent of the user. However, this is not the case for one of the following cases:
- 1. When there is a request from the related authorities for investigation purposes under the relevant laws and regulations
- 2. At the request of the Information and Communication Ethics Committee
- 3. If there is a request pursuant to the procedures set forth in other relevant laws and regulations
- ② The Company shall notify the member of the service related to the service to the extent necessary for solving the problem if there is a complaint by the customer regarding the settlement of the mobile phone, Can be provided to the center.
- ③ Other matters related to the protection of personal information are subject to the Company's Privacy Policy and Youth Protection Policy.
Article 11 [Duties of the Company]
- ① If a mistake occurs due to the intention or cause of the company, the member shall refund the same way as the method of payment, and if the refund is not possible in the same way, the company will notify you in advance. However, If a mistake occurs due to the intention or cause of the member, the fee that the company will use to refund the fault shall be borne by the member to a reasonable extent.
- ② The Company shall perform the service normally as long as it does not fall under the exemption clause of Article 14
Article 12 [Limitation on Use of Services]
In the event of any of the following, the Company may restrict the use of the Service or delete (withdraw) or suspend Game ID and Game Angel Account.
- ① Hacking or similar activities
- ② Transferring and selling the rights to GameN Cash service to a third party in the game
- ③ Forgery, misuse, or misappropriation of payment means in cash payment
Article 13 [Suspension of service provision]
- ① The Company may suspend the service if it falls under any of the following subparagraphs:
- 1. Inevitable due to construction work, etc.
- 2. When a telecommunications carrier prescribed in the Telecommunication Business Act has suspended telecommunication services
- 3. Any other force majeure
- ② Humanworks can interrupt the services at inevitable conditions such as a state of national emergency, a blackout and etc.
Article 14 [Escape clause]
- ① The Company is exempted from liability for service if it cannot provide services due to natural disasters, war or other force majeure.
- ② The Company shall be exempted from liability if the telecommunications carrier terminates the telecommunication service or fails to provide it normally and damages occur.
- ③ The Company is exempted from liability for damages caused by unavoidable reasons such as maintenance, replacement, periodic inspection and construction of service facilities.
- ④ The Company shall not be liable for any disability or damage caused by the use of the Service due to the cause of the Member.
- ⑤ The Company shall not be liable for any damages caused by the user's computer error or for any damage caused by the member's misrepresentation of personal information and e-mail address.
- ⑥ The Company shall not be liable for any loss or loss of revenue that the Member expects to receive from the Service.
- ⑦ The Company shall not be responsible for the cyber assets (game money, cash), grade / official loss of the member's game.
- ⑧ The Company shall not be liable for damages caused by the data obtained by members using the service. In addition, the Company shall not be liable to compensate members for the mental harm caused by using the service and by other members.
- ⑨ The Company shall not be held responsible for the contents of the information posted by the member in the service, the reliability of the information, the accuracy of the facts, etc.
- ⑩ The Company shall have no obligation to intervene in any dispute arising out of the mutual use of the User or between the User and the third party through the Service and shall not be liable for any damages caused by such disputes.
- ⑪ The Company shall not be liable for any damages incurred in connection with the use of the services provided by the Company for free.
- ⑫ Usage of avatar items and game items Expired content is not guaranteed by the company.
Article 15 [Competent Court]
- ① If the matters not specified in this agreement are stipulated in relevant laws and regulations, they shall be subject to the regulations.
- ② In case of members using the Company's other fee-based services, it shall be subject to the terms and policies set by the Company separately.
- ③ If there is a disagreement or dispute between the Company and the Member regarding the use of the Service, it shall be resolved satisfactorily by agreement between the parties.
- ④ If a lawsuit is filed against a dispute arising from the use of the service between the Company and its members, the court pursuant to the procedures set forth in the Act shall be the jurisdiction of the court.
- ⑤ The laws of the Republic of Korea apply to lawsuits filed between the Company and its members.
<Supplementary Provisions> This Agreement will be effective from December 1, 2015.